FAQs
What services does Top Hat Solutions offer?
We specialize in ERP implementation (SAP Business One & Odoo), secure cloud hosting for SAP clients, and custom software development across industries including logistics, retail, hospitality, and fuel stations .
Who can benefit from your ERP solutions?
Small and medium-sized businesses in Tanzania and East Africa—especially those in manufacturing, pharmaceuticals, retail, construction, energy, and professional services—can streamline operations and scale effectively .
Why choose SAP Business One for my SME?
SAP Business One is a fully integrated, scalable ERP designed for SMEs. It covers financials, sales, procurement, inventory, and reporting, and can be implemented in 2–8 weeks .
What does your cloud hosting include?
Our cloud hosting for SAP Business One includes 99.9% uptime, daily backups, secure remote access, and scalable server resources to support your growth .
Can you customize ERP for specific industries?
Absolutely. We offer custom software development—like POS systems, HR/payroll tools, inventory controls, and portals—integrated seamlessly with ERP systems .
How do I start an ERP implementation?
We start with business blueprinting, configure the system, migrate your data, and provide training and go-live support to ensure a smooth transition .
Is there support after the ERP goes live?
Yes! We provide continuous remote support, employee training, and system maintenance for SAP and cloud hosting solutions .
How fast can you implement ERP and hosting?
Typical ERP implementation takes 2–8 weeks. Cloud hosting setups are streamlined to enable rapid deployment and business continuity .
Do you serve international businesses or only local companies?
We support businesses expanding internationally—SAP Business One offers global capabilities with localized support, and our cloud hosting ensures secure, international-grade performance .
How can I get started with Top Hat Solutions?
Reach out via WhatsApp, call +255 784 557 443, or email info@tophatsolutions.co.tz. We’ll schedule a free consultation and demo to understand your needs and propose the best solution .
